#143 Harvest Your Fruit Before it Rots
Today I am going to share a best practice with you that is very near and dear to my heart. Harvest your fruit! When your fruit is ripe, make sure to take the right action! When the time is right, don't just answer their questions- be the amazing customer focused...
#142 What to Do When Someone Has a Concern
I wish everyone just did what I wanted, no questions asked. But part of effective communication also has to do with listening! Today I'm going to teach you the steps to take in your communication when someone has a concern. We want to make sure that the other person...
#141 Confidence is a skill – Here’s how to build it
How is it that two people can take the exact same presentation into a room and one will close but the other will bomb? It's confidence, my dear Watson! In this episode, our business coach Heather Prestanski outlines how confidence is built and how you can work to...
#140 Make Time for Recess
One of the hardest things for many of us to do is get everything done that we want to get done in a day. Our society has become one where being so busy with kids, careers, family, projects, etc. that it is almost like wearing a badge of honor to tell someone how busy...
#139 Discipline is a Skill
"Successful people do what unsuccessful people are not willing to do. Don't wish it were easier, which you were better." Jim Rohn I have heard variations of this quote over the years, and I have made my own variation as well. If I've lifted it, I apologize. Here is my...
#138 Own Your Day – Time Management
How will you own your day? How will you stay accountable to the tasks you need to accomplish? Listen in for the top 10 tips of Time Management and how to Own your Day. Join us in our next Your Direct Sales Foundation course starting 9.12.2017, register here! We also...
#137 Customer Retention – It’s what you do and how you do it, that matters
In today’s podcast, I share my thoughts on customer retention and how it starts before the sale. I also share three things to consider as you build your own customer retention plan: 1) Create a Standard & Set the Expectation, 2) Connect & Make the Connection...
#136 They Just Agreed to Buy, Now What?
You got to the end of the sales and now what? It's important to tie up loose ends to really serve the customer. It is at this point where they are the most receptive and motivated. It's really hard once you leave your sales conversation to address these things,...
#135 Put on Your Own Oxygen Mask First
As leaders we often spend the majority of our time each week developing our team and although that can feel like the right thing to do it’s actually not the best plan. What the?? Today we will talk about the importance of prioritizing personal skill development and...
#134 Refuse To be Average Aim to be Great
Today our Sales Leadership Coach, Cassie Stutzman, will talk about how to define a clear definition of success? Some of you may have a good grasp on what success looks like, some of you listening may not, so today we are going to talk about what success is and how to...