Thank you for your purchase at Emerge Sales Training. We are so excited that you are part of our community! We rarely receive refund requests, however we know from time to time, circumstances happen that are outside of our customers control. Although we don’t anticipate you will need a refund, we want to make sure you understand our policy should an unlikely situation arise. Please read this policy carefully.
Coupons are not valid for one on one coaching or the Resilient Leader coaching program
Emerge Surge Coaching Group– This is a monthly coaching group that bills every 30 days. If you decide to cancel, you must request a cancellation prior to your billing date to avoid incurring charges for the next month. If you receive a charge, and do not wish to stay in the group, you must request a refund with-in 3 days of the charge. Anything after 3 days will be cancelled for the next billing cycle, however the current charge will not be refunded.
Mastermind Coaching Groups – (Customer First Sales, Recruit Like a Boss, Your Personal Social Media Strategy, Personal Productivity Mastermind, Customer Group Mastermind) When you purchase a mastermind, you have 30 days from your purchase date to request a refund. We have a “no question asked” policy, so you will receive a full refund without a hassle. After 30 days from the date of purchase, there are no refunds. If you are on a payment plan, you are obligated to continue to make payments for any pending payments 30 days after your initial purchase.
Mastermind Bundle – When you purchase a mastermind bundle paid in full, you have 30 days from your date of purchase to request a refund. After 30 days, this is non-refundable. If you choose to cancel a mastermind bundle payment plan, the mastermind discount is no longer valid. Therefore, you will owe the full price for the masterminds you have completed, any additional weeks in a mastermind, and the monthly membership fee for the Emerge Surge, less any payments you have already made.
Live or Special Events are non-refundable.
Private coaching (1-on-1 and the Resilient Leader Mastermind) is non-refundable.
If you have any questions about our policy, you may contact us at firstname.lastname@example.org