Thank you for your purchase at Emerge Sales Training. We are so excited that you are part of our community!  We rarely receive refund requests, however we know from time to time, circumstances happen that are outside of our customers control. Although we don’t anticipate you will need a refund, we want to make sure you understand our policy should an unlikely situation arise. Please read this policy carefully. 


Coupons are not valid for one on one coaching or the Resilient Leader coaching program


Emerge Surge Coaching Group–  This is a monthly coaching group that bills every 30 days.  If you decide to cancel, you must request a cancellation prior to your billing date to avoid incurring charges for the next month.  If you receive a charge, and do not wish to stay in the group, you must request a refund with-in 3 days of the charge. Anything after 3 days will be cancelled for the next billing cycle, however the current charge will not be refunded.

Mastermind Coaching Groups – (Customer First Sales, Recruit Like a Boss, Your Personal Social Media Strategy, Personal Productivity Mastermind, Customer Group Mastermind) We have a 200% money-back guarantee.  If you implement everything in the mastermind and don’t see an improvement with-in 90 days of the last mastermind coaching call, we will not only refund you,  but double your money back.  You must complete the mastermind (attend all live coaching calls or watch replays, finish all on-line modules) and implement everything that you have learned for 90 days. If after 90 days you have not seen any business improvements,  email us at to schedule an appointment with an Emerge Sales Training team member. During that meeting, we will review everything you have implemented (sufficient documentation must be provided) and it must be determined that no business improvements have been made.

Live or Special Events are non-refundable.

Private coaching (1-on-1 and the Resilient Leader Mastermind) is non-refundable. 

Contact Us:

If you have any questions about our policy, you may contact us at